We understand that life can sometimes present unexpected circumstances. In the event that our cleaners arrive at your home and encounter an obstacle preventing them from performing the cleaning service, a nominal fee of $50 will be applied. This policy is in place to recognize the valuable time and effort our cleaners invest in reaching your location, as well as to ensure the smooth execution of our scheduling commitments. We sincerely hope such instances are infrequent, and we encourage clear communication to avoid any inconvenience.